Chrome Extension · Salesforce Commerce Cloud

Business Manager,
without the friction

Create promotions, navigate sections, configure custom attributes — just describe what you need. SFCC Copilot acts directly in your BM.

SFCC Copilot · RefArch
Hi! Describe a promotion, ask how to do something in BM, or tell me where to go.
take me to promotions
navigate Navigating to Promotions...
export orders from this month
export Exporting all orders from July 2026...

25 orders exported! File downloaded automatically.
free shipping promo for VIP customers this week
autopilot Here's the preview:
Preview FREESHIP_VIP
Typefree_shipping
AudienceVIP
PeriodJul 10 → Jul 17
Confirm & Create
Cancel
how do I create an attribute on Profile?
guide Go to Administration → System Object Types → Profile → Attribute Definitions → New...
Autopilot
Creates promotions, campaigns, coupons and customer groups via OCAPI
🧭
Navigate
Jump to any BM section instantly by name
📖
Guide
Step-by-step instructions for anything in Business Manager
🔧
System Attributes
Create custom attributes on any system object via OCAPI
👥
Customer Groups
Create and manage customer segments directly from chat
📤
Export
Export orders, customers, products, promotions and more to CSV instantly
01

Natural language creation

Describe a promotion in plain language. Copilot extracts the details, asks only what it needs, and creates everything in one action.

02

Instant navigation

"Take me to jobs", "open customer groups" — jump to any BM section without hunting through menus.

03

BM guide, always open

Ask how to do anything in Business Manager. Step-by-step answers, tailored to the page you're currently on.

04

System object attributes

Create custom attributes on Profile, Order, Product, Basket and more via OCAPI — without opening Administration manually.

05

Customer groups

Create customer segments directly from chat. Ready to use in campaigns and promotions immediately.

06

Persistent context

Chat history survives page navigation. Pick up mid-conversation after moving across BM sections.

07

Coupon conflict detection

Detects Everyone group conflicts before they make your coupon-gated promotions available to all customers.

08

Record lookup

Pull up details of any promotion or campaign by ID — status, dates, customer groups, exclusivity.

09

Local credentials

Your SFCC credentials stay in your browser. Never sent to third parties beyond your own BM instance.

10

Data export to CSV

Export orders, customers, products, promotions, campaigns and coupons to CSV with a single sentence. Filter by date range, ID, email or status — auto-download included.

01

Describe what you want

Type naturally — "create a 20% off promo for VIP customers next week with coupon VIP20" or "take me to system objects". Copilot figures out the intent.

02

Copilot asks only what's missing

If dates or audience are unclear, it asks — once, in one message. No back-and-forth for information it can infer. Navigations happen immediately.

03

Review the preview, then confirm

For creation actions, see exactly what will be built before anything happens. Click Confirm & Create and Copilot handles the rest via OCAPI.

04

Finish the details in BM

Copilot creates the structure. You set the discount value and eligible products directly in the promotion record.

Pro
$49 / seat / mo
For individual merchandisers and developers.
  • 1 user, 1 SFCC instance
  • Promotions, campaigns & coupons
  • BM navigation
  • BM guide
  • System object attributes
  • Customer groups
  • CSV export (orders, customers, products, promotions, campaigns, coupons)
  • Email support
Get started
Enterprise
Custom
For agencies managing multiple SFCC clients.
  • Unlimited users
  • Multiple SFCC instances
  • Everything in Team
  • SFCC cartridge version
  • SLA & dedicated support
Contact us

Stop navigating. Start doing.

Install the Chrome extension and connect your SFCC instance in under 2 minutes.

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